6 mayo 2015
When the boss puts employees’ needs over his or her own, measurable improvements in customer satisfaction, higher job performance by employees, and lower turnover are the result, new research shows. The study suggests this is an increasingly relevant form of leadership that offers promise to the premise that if businesses lead by caring for their people, the profits will take care of themselves.
http://feeds.sciencedaily.com/~r/sciencedaily/~3/MrTpvaKJ36U/150506084804.htm
