Tweeting responses to complaints on social media triggers new complaints

6 agosto 2015

Companies engaging with customers on Twitter beware: responding to complaints on social media has the side effect of triggering new complaints, new research has found.img src=»http://feeds.feedburner.com/~r/sciencedaily/~4/KvETFhYmib8″ height=»1″ width=»1″ alt=»»/
http://feeds.sciencedaily.com/~r/sciencedaily/~3/KvETFhYmib8/150806144559.htm

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