Managers: Motivating the employee willing to go the extra mile

6 abril 2015

Managers can improve their work teams’ performance by focusing their motivation efforts on that «extra miler» instead of trying to motivate everyone equally. A new study finds that teams function better when the team member who shows the most willingness to go above and beyond their job description — whom the researchers dub the extra miler — is in a more central position in the workflow where they come into contact with as many teammates as possible.