Humorous complaining: Funny online reviews get lots of attention but do they get results?

21 enero 2015

Unless you’re just looking to entertain your fellow online shoppers, you may want to think twice about writing that funny Amazon or Yelp review. According to a new study, humorous complaints get a lot more attention from other consumers but may not be taken seriously by businesses.
http://feeds.sciencedaily.com/~r/sciencedaily/~3/FSYW1f2ewh0/150121121417.htm

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