Emergency organizations have only started using social media mainly as a response to the presence of the public in them. in the case of an emergency (a terror attack, hurricane or an earthquake), communication infrastructure may be overloaded and collapse as numerous people attempt to access information. The public can be exposed to large quantities of information without being aware of its validity or risk of misinformation. For these reasons, emergency communications are having to react.
http://www.sciencedaily.com/releases/2015/08/150819120537.htm
Social media is transforming emergency communications
19 August 2015
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